Depending on which services you use on this website, you may be asked to provide information, or we may collect information from you as explained below.
We collect and process data that you provide for specific purposes. You will be asked to provide information about yourself when you use certain site facilities, in order to complete your request or transaction. This may include personal information such as your name, email addresses, mailing address and telephone number. We use this data to provide you with the information, products or services that you request from us and to communicate with you. We may keep a record of any contacts you have with us. We may use the information that you provide for record keeping, statistical, or research purposes. We only retain this information where required to do so by law – for the length of time needed to provide the service or information you have requested (including any retention period specified by law or by government policy), or for the length of time that you choose to store information or permit us to contact you if you have registered with our website. If you are a registered user, we may use your details to offer personalised or local services, to notify you of changes to our service, to ask your opinions and to help us to improve our services. When you register with the site, you can choose to store information in your ‘My Profile’ area, for example to save the results of tools that you have completed. In order to provide the information, products or services that you have requested we will share your data as required with other organisations – for example with a publications distribution organisation if you order a publication.
As well as the information that you provide to us as set out above, we receive and store a range of website usage information whenever you use this website. We use this to:
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as “a piece of text stored on a user’s computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data” (source: Wikipedia, 2011). Each website may send cookie data to your browser which may save it if your browser’s preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it. You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options. Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.
For further information about cookies, please refer to:
We will only disclose your information to others where there is a lawful basis to do so. We will not disclose your information except where:
You have a right to request a copy of any personal information that we hold about you. You will be asked for appropriate identification when you request copies of personal information. If you register with this website, your account will include a personal storage area called ‘My Profile’. You can access and change your stored information at any time by logging in.